I have tried following: https://support.mozilla.org/en-US/kb/connection-untrusted-error-message#w_the-certificate-is-not-trusted-because-the-issuer-certificate-is-unknown
The file cert8.db in your profile folder may have become corrupted. Delete this file while Firefox is closed.
1. Open your profile folder:
1. Open your profile folder:
- Click the menu button
, click help
and select The image "Troubleshooting Information" does not exist.. The Troubleshooting Information tab will open.
- Under the Application Basics section, click on Show Folder. A window with your profile files will open.
- Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.
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3. In Windows Explorer, click on the file named cert8.db (or cert8 if extensions are hidden)
4. Press Delete.
5. Restart Firefox.
Today I decided to look into this error messages and luckly found a solution for it. There is a inter-middle certificate issued from our Proxy server. That is why I got all those warning messages.
Although this untrusted certifcate is issued to *.google.com, but it is issued by our internal web-gate server, which is our Proxy server.
The solution will be easy as well since we got the root cause. As soon as you export this web-gate Proxy server Certificate from IE browser, you can import it into Firefox to let Firefox trust it.
Import it into Firefox:
After exported certificate imported into Firefox, this annoying warning message is gone.
Note: If you have multiple Proxy server certificates such as my case, you will have to export all of them and import them into your firefox.
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